We’re here to make running your painting business easier. Whether you’re just getting started or need help with a specific feature, you’ll find step-by-step guides, video tutorials, and answers to common questions right here. BrushHand was built for tradies like you so if you ever get stuck or have any suggestion of what you’d like to see in BrushHand, we’re just a click away!
BrushHand Quoting Tool — How to Create a Quote (Instruction Guide)
Before you start make sure you have:
Create a New Quote
You can start a quote from the Quick Access bar or the Menu → New Quote.
Enter a Job Title/Nickname to differentiate quotes.
Step 1 — Job Details
Fill out:
Step 2 — Choose Quoting Method
A) Original Method (Form-Based)
B) The Grid (New Method)
Step 3 — Quote Photos
Step 4 — Materials & Final Pricing
Step 5 — Totals
Step 6 — Sign/Submit/Download
The Personal Painter Index (PPI) is a BrushHand performance tracking feature designed to help painting businesses measure staff productivity in a fair and consistent way.
PPI compares the speed at which staff complete painting tasks against your business’s Custom Metre Rates, while also factoring in each employee’s hourly pay rate. This allows business owners to see which team members are performing the most efficiently across the team — regardless of pay differences.
By using PPI, businesses can gain valuable insights into:
Individual staff productivity
Performance across different substrates
Team rankings based on efficiency
How performance compares relative to pay rate
PPI can be accessed from:
My Company → Staffing Panel → Staff Performance
From the Staff Performance dashboard, employers can:
View a summary of PPI metrics
See which Custom Metre Rates are being used for performance measurement
Review and approve staff submissions
View staff rankings and average PPI scores
To use PPI, two things must be configured.
Each staff member must have their total hourly pay rate recorded in BrushHand.
You must select a Custom Metre Rates record to measure staff performance against.
If you already use Custom Metre Rates for quoting, simply enable:
Use for PPI = Yes
Once enabled, that rate set will appear on the Staff Performance dashboard and will be used to calculate performance scores.
Staff members can submit their performance data from:
Portal Dashboard → PPI tab
Here they can:
View their previous entries
See their Average PPI
See their Highest PPI
Add or edit entries (until approved)
To submit a new entry:
Click New Entry
Use the built-in calculator to determine production rates
Enter the calculated rate into the relevant substrate field
Submit the entry for approval
Staff can also save entries as Draft if they want to continue adding data throughout the week before submitting.
The calculator helps staff convert their work into the rate format used by BrushHand.
Different substrates may be measured in different ways, such as:
Square metres per hour
Linear metres per hour
Time per item (for example doors)
If a painter completes 30 m² of walls in 120 minutes, the calculator converts this into the correct m² per hour rate used by BrushHand.
If it takes 40 minutes to paint one door, the calculator converts this to hours per door.
The calculated value can then be copied into the relevant substrate field.
Entries can have two statuses.
Staff are still working on the entry
Employers do not need to review yet
Entry has been submitted
Waiting for employer review
Once submitted, staff can still edit the entry until it is approved.
When a staff member submits an entry, it appears on the Staff Performance dashboard as Pending Approval.
The employer can then:
Review the entry
Approve the submission
Once approved:
The entry contributes to the staff member’s Average PPI
The score appears in the team ranking chart
Field Count shows how many substrate fields were used in the entry.
Higher field counts typically provide more accurate performance data.
Businesses may choose to set internal guidelines, such as requiring staff to complete a minimum number of fields.
Base PPI measures a staff member’s productivity against the selected Custom Metre Rates.
It does not yet factor in pay rate.
A score around 100 means performance aligns with the expected rate
Scores above 100 indicate faster performance
Final PPI adjusts the Base PPI by factoring in the team’s average pay rate.
This allows businesses to fairly compare staff members who earn different hourly rates.
For example:
A higher-paid painter is expected to perform faster
If a higher-paid painter is only slightly faster than a lower-paid painter, the PPI score will reflect this
This provides a clearer picture of productivity relative to labour cost across the team.
The dashboard also includes a team ranking chart that shows:
Average PPI for each staff member
Team performance comparison
Top performing painters
This allows business owners to quickly identify:
High performers
Skill gaps
Training opportunities
PPI provides painting businesses with data-driven performance insights that were previously difficult to measure.
Benefits include:
Objective performance tracking
Fair comparison across pay rates
Improved productivity insights
Better staff development and coaching
Frequently asked questions
BrushHand is a quoting tool built by painters, specifically for painters. It lets you create fast, professional quotes using accurate calculations for paint, labour, and materials—all from your phone, tablet, or computer.
Absolutely. BrushHand is designed to work for solo painters, small teams, and big crews. Start simple and scale up as your business grow though the business dashboard.
Not just yet—Team, Crew, and Enterprise plans with individual staff logins are coming soon. For now, you can share your company login with your team if needed, but keep in mind they’ll have the same level of access as you do. We recommend using caution until staff logins are officially released.
Yes. We’ve designed it specifically for painting businesses, with features like paint quantity calculations, itemised quoting, and labour estimators tailored for the painting industry.
Absolutely. BrushHand works on smartphones, tablets, laptops and desktop computers. You can quote jobs on-site or back at the office—whatever suits your workflow.
We keep your data for 90 days after cancellation in case you change your mind. You can also request immediate deletion.
Yes. BrushHand automatically calculates how much paint you need, labour time, and other material costs—so you stop underquoting and protect your profits.
Absolutely. BrushHand is hosted on secure servers and we don’t share your data with third parties.